SUPPORT
Shipping
& returns.
Clear expectations, from our space to yours.
SHIPPING
From us to your home.
Complimentary U.S. shipping
Standard shipping within the United States is complimentary. Available delivery methods and the best current estimate are shown at checkout.
Order timing
Orders are processed according to the availability shown on each product page. Tracking information is sent when an order leaves the shipping location.
Large or separate shipments
Some larger objects may arrive separately. If an order is split, each shipment receives its own tracking details.
RETURNS
Thirty days to decide.
Eligible products may be returned within 30 days of delivery. Items should be unused, complete, and in their original packaging unless the published refund policy states otherwise.
Before sending anything back, contact us with your order number and the item you would like to return. Final eligibility, return shipping, and refund timing follow the store’s published refund policy.